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Privacy Policy
AdultCityWorld and Privacy
At AdultCityWorld, we are very committed to protecting and to maintaining your personal privacy. As part of our normal operations, we may collect your personal information. This Privacy Policy states the types of personal information we may collect and also how we use, store and disclose this personal information.
This Privacy Policy applies to all websites AdultCityWorld has including websites hosted by third parties, where those third party websites do not have their own stated privacy policy.
This Privacy Policy applies to online privacy issues so is be read as part of the Terms & Conditions for our websites. When dealing with AdultCityWorld, either online or otherwise, we handle privacy obligations very seriously. Generally, we will handle personal information collected online in the same way that we handle personal information collected offline.
This Privacy Policy is designed to tell you as much as possible about how we use and manage personal information provided to, or collected by us. We believe you should be made aware of our practices first so you can then make an informed decision about how you allow us to use your personal information.
AdultCityWorld is bound by the National Privacy Principles (“NPPs”) contained in the Privacy Act 1998 (Cth) (the “Privacy Act”). In this ever changing world we may, from time to time, review and update this privacy policy to take account of new laws and technology, as well as changes to our operations. All personal information held by us will be governed by our most recent policy. The most recent Privacy Policy will always be available to view on our website at http://www.adultcityworld.com or by contacting the AdultCityWorld Privacy Officer at the address below.
Any questions regarding this Privacy Policy or complaints regarding how we handle your personal information should be emailed to Privacy Officer, Adult City World Pty Ltd at info@adultcityworld.com. We use email for initial contact owing to speed and reliability, and because we monitor our emails regularly so we are able to respond promptly to your advices.
What Kind of Personal Information Do We Collect and How Do We Collect this Information?
The types of personal information we may collect vary according to the nature of your dealings with us (and our agents, contractors and third parties).
AdultCityWorld collects most of your information directly from you, so that we can provide you with a range of products and services; these may include vouchers, special offers, loyalty clubs, advertising on our websites, enquiries about becoming one of our merchants, completing surveys or questionnaires, entering competitions or registering to attend events, seeking employment, or communicating with us by e-mail, telephone or in writing.
We may also collect personal information to help identify ways in which we can service you better, such as providing products and services to you much more effectively, and to help our internal or outsourced administration and operating staff and contractors including accounts, risk management, record-keeping, archiving, and staff training.
We may also collect personal information through:
• third parties, such as our related businesses;
• merchants and other strategic partners who help us provide AdultCityWorld’s products and services;
• data washing organisations; and
• other websites that are maintained by us but not owned by us.
Sometimes AdultCityWorld may be provided with personal information from a third party, for example we may get data from a third party member club which we use to provide a special offer or service to members, or we may obtain personal information through various social media sites you use.
Usually, the type of personal information we collect and hold could include (but is not limited to) name, address (postal and email), contact details, geographic location, gender, transaction details relating to your use of our products and services, and any personal preferences you would like us to know about.
Your personal information may be collected by us over the internet (for example, when you create an account), over the telephone, when you write to us, or when you participate in a marketing campaign such as a survey, a questionnaire, or a competition.
How AdultCityWorld Uses Personal Information
AdultCityWorld may use your personal information for a variety of purposes, including to:
• give you offers to receive information on opportunities to purchase our products and/or services ;
• provide other products or services which are requested from us, including advertising;
• process and look after our dealings with you;
• develop processes, products and services which better meet your needs;
• help us manage and enhance our products and services;
• communicate with online users of our special offers
• supply ongoing information and advertising about our products and services in which recipients may have an interest; and
• unless requested not to, we may provide your personal information to third parties who may in turn provide your personal information to other third parties for marketing purposes.
In many cases where AdultCityWorld asks you to provide us with personal information, failure to give us that information may mean that we will not be able to provide you with the product and/or service you require.
By opting-in to receive newsletters, communications or offers from AdultCityWorld you may, in some circumstances, also such communications from the third parties (including merchants) providing the deal. You can, of course, change your preference to receive these communications at any time. If you are contacted by a third party, their own privacy policy governs how you can opt out of receiving further communications from them.
Secure Online Transactions
If you purchase a product and/or service through our website, we process your credit card details securely via the Internet using eWAY’s bank-grade data centre (eWAY is an accredited Internet payment security system which is authorised as a third party processor by all major Australian banks). We use up to 256-Bit SSL Certification on our website and, combined with a secure browser at your end, we can ensure that your credit card and your anonymity are protected when you purchase from us online.
Links to Third Party Websites from AdultCityWorld Websites
AdultCityWorld operates one main website at http://www.adultcityworld.com for our products and services, and for general business. Links to websites operated by third parties and not related to our products or services, are not controlled by AdultCityWorld. We may collect personal information from our own websites and from such linked websites in our role as a website portal; however, we are not responsible for the privacy practices of those third party websites. Before disclosing your personal information to such linked websites, we advise you to read and understand their privacy policies.
Third Party Advertisements Online
To try and identify offers which you may find interesting, AdultCityWorld has relationships with other businesses which we allow to place advertisements on our webpages. If you visit our websites, these businesses may collect personal information such as domain type, IP address, and clickstream information.
Our Use of Cookies through Our Websites
AdultCityWorld websites use cookies. Cookies are pieces of information that a website puts on to your computer's hard disk for record-keeping purposes. Most web browsers are usually set to accept cookies; however, if you do not wish to receive any cookies, you can set your browser to refuse them. Occasionally, this action may mean you will not be able to take full advantage of offers on our websites.
The use of cookies can enhance your enjoyment of what we offer, because they help us personalise your experience of the AdultCityWorld websites by providing information which is most relevant to your interests. Cookies provide us with aggregated information on how users interact on the AdultCityWorld websites, track which advertisements are effective and help us improve your experience on our website. Cookies do not personally identify you, but your browser.
To Whom might AdultCityWorld disclose Personal Information?
AdultCityWorld may disclose personal information it collects about you for a variety of purposes connected with our providing products and services to you (including to our agents, contractors, or a related company). We may provide your personal information to:
• organisations who sponsor, organise or are otherwise involved with or participate in a deal (including Merchants) or other marketing campaign;
• other businesses AdultCityWorld engages to perform functions on our behalf such as for processing credit card details, information mail-outs, gifts or offers or prizes, printing suppliers, data analysis and data washing, telemarketing or other direct selling, research and advertising; and
• anyone you authorise AdultCityWorld to disclose personal information to.
We may decide to buy or sell assets which form part of or relate to our business; personal information will usually be one of the transferred assets, and will be disclosed to the purchaser.
When personal information is disclosed by us to third party contractors, agents or related businesses, we take steps to ensure that these agents, contractors or related third parties:
• comply with the NPPs when they handle your personal information (regardless of whether or not they are a small business so would otherwise be exempt from the NPPs); and
• are authorised to use personal information only to provide the service or to perform the function we require.
Otherwise, we disclose personal information only if required or only if permitted to do so by law or if the disclosure is expressly permitted under the Privacy Act.
How Does AdultCityWorld Treat Sensitive Information?
When referring to 'sensitive information', AdultCityWorld means information relating to personal information relating to racial or ethnic origins, memberships of political bodies, religions, trade unions or other professional or trade associations, sexual preferences, criminal records and medical information.
If you decide to provide us with such sensitive information, our policy is that this information will be used and disclosed only for the purposes for which you provided that information, or for a directly related secondary purpose - unless you agree otherwise - or the use or the disclosure of this information is permitted by law.
Management and Security of Personal Information
We have in place physical, electronic and managerial measures to ensure that personal information AdultCityWorld holds is secure from any unauthorised access, destruction, use, modification, or disclosure. We only permit your details to be accessed by authorised persons and we educate our staff and contractors about their responsibilities under the NPPs. A Privacy Officer has been appointed to oversee our management of personal information in accordance with this policy and the Privacy Act and other privacy laws as pertaining to the Commonwealth of Australia and the Australian Capital Territory.
We also take reasonable steps to destroy or permanently de-identify any personal information we no longer require, and we impose strict requirements of security and confidentially to all third parties as to how they store, handle, and deal with personal information they obtain from us.
To ensure the security, integrity and privacy of any personal information submitted to our website and other information capturing methods are maintained to the highest level, AdultCityWorld regularly reviews and updates security measures in line with current technologies. Please be aware though, that data transmission over the internet cannot be guaranteed to be totally secure.
Anonymous Transactions
When lawful and practicable to do so, customers may transact with AdultCityWorld without providing any personal information. If we do not collect personal information about you – for example, at the point of a sale, a transaction, a registration of interest, or a registration for offer - we will not be able to contact you in case there has been a change in the offer, or an event deferment or cancellation, or a venue change, or a cease of the offer.
Non-Customer Information
Occasionally, AdultCityWorld needs to collect personal information about individuals who are neither account holders nor customers. For example, we may collect the names and contact details of persons who are contacts in government agencies or businesses with whom we deal. Our policy is to use personal information collected from non-customers for only the main business purpose for which that information was collected.
Transborder Data Flows
Some of AdultCityWorld’s third party contractors and other service providers may perform some of their services in other countries. For example, a third party contractor may use a server hosted overseas as a method to send emails and other messages to AdultCityWorld customers. When these instances occur, we take reasonable steps to ensure that all personal information is handled in a way which is consistent with this Privacy Policy.
Updating Personal Information
AdultCityWorld endeavours to ensure that all personal information being held is accurate, complete and current. We encourage you to contact us as soon as possible to update any personal information we hold about you. Our contact details are set out below.
You have the right to contact us to check what Personal Information AdultCityWorld holds about you.
Under the provisions of the Privacy Act, you have the right to have access to any personal information which AdultCityWorld holds about you, and to advise us of any perceived inaccuracy. There are some limitations to this right, however, as set out in the Privacy Act where we can refuse to provide you access to that information. These limited circumstances including where granting you access to that information might have an unreasonable impact on the privacy of other individuals, if the request is deemed to be frivolous or vexatious; or if the information relates to anticipated legal proceedings.
A request to access any personal information AdultCityWorld holds about you by contacting us in writing as set out below. We will require you to verify your identity and to specify what personal information you require. We may charge a fee to cover the cost of verifying your request for information and for locating, retrieving, reviewing and copying any material requested. If the personal information sought is extensive, we will let you know of the likely cost in advance so you can refine your request if required.
How to Contact AdultCityWorld
If you would like to make an access request or wish to provide feedback about this policy, please contact the Privacy Officer, Adult City World Pty Ltd at info@adultcityworld.com.
The AdultCityWorld website http://www.adultcityworld.com is an online service owned and operated by Adult City World Pty Ltd, a private proprietary company with liability limited by shares, and registered in the Australian Capital Territory in the Commonwealth of Australia.
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