AdultCityWorld and Privacy
What Kind of Personal Information Do We Collect and How Do We Collect this Information?
The types of personal information we may collect vary according to the nature of your dealings with us (and our agents, contractors and third parties).
AdultCityWorld collects most of your information directly from you, so that we can provide you with a range of products and services; these may include vouchers, special offers, loyalty clubs, advertising on our websites, enquiries about becoming one of our merchants, completing surveys or questionnaires, entering competitions or registering to attend events, seeking employment, or communicating with us by e-mail, telephone or in writing.
We may also collect personal information to help identify ways in which we can service you better, such as providing products and services to you much more effectively, and to help our internal or outsourced administration and operating staff and contractors including accounts, risk management, record-keeping, archiving, and staff training.
We may also collect personal information through:
• third parties, such as our related businesses;
• merchants and other strategic partners who help us provide AdultCityWorld’s products and services;
• data washing organisations; and
• other websites that are maintained by us but not owned by us.
Sometimes AdultCityWorld may be provided with personal information from a third party, for example we may get data from a third party member club which we use to provide a special offer or service to members, or we may obtain personal information through various social media sites you use.
Usually, the type of personal information we collect and hold could include (but is not limited to) name, address (postal and email), contact details, geographic location, gender, transaction details relating to your use of our products and services, and any personal preferences you would like us to know about.
Your personal information may be collected by us over the internet (for example, when you create an account), over the telephone, when you write to us, or when you participate in a marketing campaign such as a survey, a questionnaire, or a competition.
How AdultCityWorld Uses Personal Information
AdultCityWorld may use your personal information for a variety of purposes, including to:
• give you offers to receive information on opportunities to purchase our products and/or services ;
• provide other products or services which are requested from us, including advertising;
• process and look after our dealings with you;
• develop processes, products and services which better meet your needs;
• help us manage and enhance our products and services;
• communicate with online users of our special offers
• supply ongoing information and advertising about our products and services in which recipients may have an interest; and
• unless requested not to, we may provide your personal information to third parties who may in turn provide your personal information to other third parties for marketing purposes.
In many cases where AdultCityWorld asks you to provide us with personal information, failure to give us that information may mean that we will not be able to provide you with the product and/or service you require.
Secure Online Transactions
If you purchase a product and/or service through our website, we process your credit card details securely via the Internet using eWAY’s bank-grade data centre (eWAY is an accredited Internet payment security system which is authorised as a third party processor by all major Australian banks). We use up to 256-Bit SSL Certification on our website and, combined with a secure browser at your end, we can ensure that your credit card and your anonymity are protected when you purchase from us online.
Links to Third Party Websites from AdultCityWorld Websites
AdultCityWorld operates one main website at http://www.adultcityworld.com for our products and services, and for general business. Links to websites operated by third parties and not related to our products or services, are not controlled by AdultCityWorld. We may collect personal information from our own websites and from such linked websites in our role as a website portal; however, we are not responsible for the privacy practices of those third party websites. Before disclosing your personal information to such linked websites, we advise you to read and understand their privacy policies.
Third Party Advertisements Online
To try and identify offers which you may find interesting, AdultCityWorld has relationships with other businesses which we allow to place advertisements on our webpages. If you visit our websites, these businesses may collect personal information such as domain type, IP address, and clickstream information.
To Whom might AdultCityWorld disclose Personal Information?
AdultCityWorld may disclose personal information it collects about you for a variety of purposes connected with our providing products and services to you (including to our agents, contractors, or a related company). We may provide your personal information to:
• organisations who sponsor, organise or are otherwise involved with or participate in a deal (including Merchants) or other marketing campaign;
• other businesses AdultCityWorld engages to perform functions on our behalf such as for processing credit card details, information mail-outs, gifts or offers or prizes, printing suppliers, data analysis and data washing, telemarketing or other direct selling, research and advertising; and
• anyone you authorise AdultCityWorld to disclose personal information to.
We may decide to buy or sell assets which form part of or relate to our business; personal information will usually be one of the transferred assets, and will be disclosed to the purchaser.
When personal information is disclosed by us to third party contractors, agents or related businesses, we take steps to ensure that these agents, contractors or related third parties:
• comply with the NPPs when they handle your personal information (regardless of whether or not they are a small business so would otherwise be exempt from the NPPs); and
• are authorised to use personal information only to provide the service or to perform the function we require.
Otherwise, we disclose personal information only if required or only if permitted to do so by law or if the disclosure is expressly permitted under the Privacy Act.
How Does AdultCityWorld Treat Sensitive Information?
When referring to 'sensitive information', AdultCityWorld means information relating to personal information relating to racial or ethnic origins, memberships of political bodies, religions, trade unions or other professional or trade associations, sexual preferences, criminal records and medical information.
If you decide to provide us with such sensitive information, our policy is that this information will be used and disclosed only for the purposes for which you provided that information, or for a directly related secondary purpose - unless you agree otherwise - or the use or the disclosure of this information is permitted by law.
Management and Security of Personal Information
We have in place physical, electronic and managerial measures to ensure that personal information AdultCityWorld holds is secure from any unauthorised access, destruction, use, modification, or disclosure. We only permit your details to be accessed by authorised persons and we educate our staff and contractors about their responsibilities under the NPPs. A Privacy Officer has been appointed to oversee our management of personal information in accordance with this policy and the Privacy Act and other privacy laws as pertaining to the Commonwealth of Australia and the Australian Capital Territory.
We also take reasonable steps to destroy or permanently de-identify any personal information we no longer require, and we impose strict requirements of security and confidentially to all third parties as to how they store, handle, and deal with personal information they obtain from us.
To ensure the security, integrity and privacy of any personal information submitted to our website and other information capturing methods are maintained to the highest level, AdultCityWorld regularly reviews and updates security measures in line with current technologies. Please be aware though, that data transmission over the internet cannot be guaranteed to be totally secure.
When lawful and practicable to do so, customers may transact with AdultCityWorld without providing any personal information. If we do not collect personal information about you – for example, at the point of a sale, a transaction, a registration of interest, or a registration for offer - we will not be able to contact you in case there has been a change in the offer, or an event deferment or cancellation, or a venue change, or a cease of the offer.
Occasionally, AdultCityWorld needs to collect personal information about individuals who are neither account holders nor customers. For example, we may collect the names and contact details of persons who are contacts in government agencies or businesses with whom we deal. Our policy is to use personal information collected from non-customers for only the main business purpose for which that information was collected.
Transborder Data Flows
Updating Personal Information
AdultCityWorld endeavours to ensure that all personal information being held is accurate, complete and current. We encourage you to contact us as soon as possible to update any personal information we hold about you. Our contact details are set out below.
You have the right to contact us to check what Personal Information AdultCityWorld holds about you.
Under the provisions of the Privacy Act, you have the right to have access to any personal information which AdultCityWorld holds about you, and to advise us of any perceived inaccuracy. There are some limitations to this right, however, as set out in the Privacy Act where we can refuse to provide you access to that information. These limited circumstances including where granting you access to that information might have an unreasonable impact on the privacy of other individuals, if the request is deemed to be frivolous or vexatious; or if the information relates to anticipated legal proceedings.
A request to access any personal information AdultCityWorld holds about you by contacting us in writing as set out below. We will require you to verify your identity and to specify what personal information you require. We may charge a fee to cover the cost of verifying your request for information and for locating, retrieving, reviewing and copying any material requested. If the personal information sought is extensive, we will let you know of the likely cost in advance so you can refine your request if required.
How to Contact AdultCityWorld
If you would like to make an access request or wish to provide feedback about this policy, please contact the Privacy Officer, Adult City World Pty Ltd at email@example.com.
The AdultCityWorld website http://www.adultcityworld.com is an online service owned and operated by Adult City World Pty Ltd, a private proprietary company with liability limited by shares, and registered in the Australian Capital Territory in the Commonwealth of Australia.